Shipping Policy

1.    What is the shipping cost

Free shipping for orders over $99

$9.9 shipping fee for orders below $99

2.    How long will it take to receive my order
• For in-stock orders, we usually need 1-2 days to process your order.
• For pre-sale orders or out-of-stock items, it generally takes 10-15 days to restock (the specific restocking time will be indicated on the product page). Once restocked, your order will be processed within 1-2 days. After processing, we will begin shipping.
• International shipping times vary depending on the destination country/region. Generally, international shipping takes 7-15 days.
(Please note that international shipping may be delayed due to factors such as weather or customs clearance. We recommend confirming the shipping policies and customs requirements of the destination country before placing your order.)

3.    Which shipping carriers do you use

For free/standard shipping, we use local postal services, such as USPS, Royal Mail, and LePost.

For express shipping, we use courier companies like UPS, FedEx, or DHL, depending on your location.

4.    Customs duties and taxes

Customs duties and fees are the responsibility of the recipient. International shipments are subject to duties and fees that vary by country and are based on the value of your order. The amount calculated depends on the destination country's tax and valuation method.

5.    Incorrect address policy

Buyers are responsible for ensuring that the shipping address is entered correctly.

If a package is returned due to an incorrect or undeliverable address, we are not liable for any loss.

If you need to change your shipping address, please contact us immediately after placing your order via email at smtingofficial@outlook.com.